Customer Service Agent (Seasonal, Part-Time – Winter)
Job Description
Are you dynamic, friendly, and motivated? Join our team at Domaine Saint-Bernard — a unique place where nature, hospitality, and joy come together.
As a Customer Service Agent, you’ll have the opportunity to work in a warm, collaborative environment while enjoying an exceptional natural setting. Depending on operational needs, you’ll rotate between various stations: front gate, boutique, bistro, and rental center.
Main Tasks and Responsibilities
Main Tasks and Responsibilities
Depending on the day’s needs, you will:
- Welcome, inform, and assist visitors with professionalism and courtesy
- Handle sales and manage daily or seasonal passes at the front gate
- Serve and advise customers in the boutique (sports gear, local products, souvenirs, etc.) and process transactions
- Provide friendly service at the bistro and manage payments
- Handle equipment rentals (bookings, adjustments, and returns)
- Contribute to creating a memorable visitor experience
- Maintain clean, organized, and welcoming work areas
Location: Domaine Saint-Bernard, Mont-Tremblant
Position type: Seasonal – Part-time – Winter
Contracts run from early December 2025 to late March 2026 (depending on winter conditions). Agents should expect variable schedules, as staffing needs may fluctuate with the weather, especially at the beginning and end of the season.
Is This Role for You?
This position is ideal for people who enjoy human contact, active and varied days, and a dynamic, rewarding work environment.
Profile Sought:
- Energy, enthusiasm, and a positive attitude
- Proven customer service experience and strong interpersonal skills
- Good computer literacy and familiarity with point-of-sale systems or customer service software
- Technical knowledge of winter sports and equipment, especially cross-country skiing, is a strong asset
- Fluent English is essential (French an asset)
- Versatility and curiosity to learn multiple roles
- Team spirit and adaptability
- Independence, reliability, and attention to detail
- Comfort handling payments and POS systems
- MAPAQ food safety certification is an asset
- Flexibility with variable schedules
Why Join Our Team?
What We Offer:
- A unique work environment surrounded by nature
- A friendly and motivating team atmosphere
- Full training to help you grow your versatility
- Dynamic, varied workdays — no routine
- Competitive salary
- Exclusive Benefits:
- Discounts at the boutique and bistro
- Free equipment rentals
- Reduced-rate accommodations
Join our team and experience a truly unique workplace where service, energy, and fun come together!
Upload your cover letter
Upload your CV *
Apply Now
Thanks, it’s been sent!
© 2025 Domaine Saint-Bernard. All rights reserved. Website by Louis.
Subscribe to our Newsletter
Your registration is complete!